As a family run business, the Luxury Fruit Baskets team are dedicated to creating special gifts using only the finest quality produce and providing outstanding customer service every day. From heartfelt hampers to say 'Get Well Soon' to special 'Happy Birthday' hampers, we know every hamper we design and deliver has a meaning behind it for both the sender and recipient. It means so much to us when customers from across the country take the time to share their experience with Luxury Fruit Baskets, read on for some of the lovely feedback we have received over the years that has bought a smile to our faces.
I was searching for something to send to a friend who had suffered a terrible and unexpected tragedy in his family. Rather than the standard flowers, I wanted to send something different and had thought of a hamper. After a lot of searching on the internet through many generic sites which looked big and faceless, I came across luxuryfruitbaskets.co.uk. After reading about them on the site, I decided that this would definitely be the one. The baskets all looked so lovely, and there was a beautiful one with a local honey that seemed perfect for what I wanted.
After ordering (which was very easy), I thought that I would phone, just to make them aware of what it was for, so that there wouldn’t be any “sparkle” or anything that wouldn’t suit the occasion on the basket. I got speaking with Kim. Well, what can I say, but what wonderful service. I explained the situation to her and she was genuinely so caring and kind. She explained the way that the baskets were presented, and assured me that she would personally make sure that mine was suitable for this situation. She also upgraded the card that went with my order, and the delivery. So thoughtful. This set my mind at ease enormously. I was able to do this all over the internet and phone from Belfast.
I know that the hamper was the perfect token on this occasion, and that my friend was touched. I would wholeheartedly recommend Kim and the business, and I know that in future, I’ll be sending one of her baskets rather than flowers. As a self employed person, I am massive on customer service, and this was well above and beyond. Thank you so much Kim!
Outstanding customer service - not only did they deliver a beautiful fruit and chocolate basket to staff in the community hospital where my Dad has been for a while, but they also phoned me afterwards to say how much staff appreciated it. I was so grateful for that call. Thank you! You are brilliant :)
Dear Kim, Just to let you know Judith has received her fruit & is thrilled with it. She’s just had a hip replacement so it was to cheer her up. She sent me a photo of herself with the fruit basket. Thank you so much. I’ll definitely use your company again. Kind regards
A big thank you to Kim and your team for my wonderful fruit box. A kind thoughtful gesture from my lovely mum, and it was a perfect treat to brighten up my day. The oranges were particularly scrumptious x
The people who took them to the family areas have both said they are the "loveliest hampers" they've ever seen - they said the fruit is beautiful. I will be looking at your company for next year's fruit baskets! Thank you ever so much!
My son has just sent a picture of the fruit basket and we are very pleased - especially as we are traveling across Austria at the moment. Your website proved to be very good.
Hello!! Just a quick message to say thank you for being so helpful in trying to get the basket delivered! She was very happy with it and said it was beautifully presented. I will make sure to recommend your services and will definitely be ordering from you again.
Hi, the fruit basket sent to my sister in Folkestone yesterday was absolutely fabulous and really made her day. My brother-in-law loved it so much he has kept your details so in the future he can order something special for his parents. Thank you so so much
Hi Kim, I took the lovely fruit basket to my ex-husband’s father’s 90th birthday party - it went down a storm - so many compliments!
They love it! Thank you for an excellent product and service!
My daughter Joanna was overjoyed with her basket of fruit and I was impressed with the service and consideration shown by yourselves. It certainly brightened her day after her first chemo procedure.
Dear Kim, I was at my vets yesterday and he had taken a photo of the fruit basket to show me. It was magnificent and he said how much they loved the fruit rather than chocolates!
Many thanks again.
Hi Kim, Thank you so much! I just received a picture of the basket and thank you from my friends, the recipients. It looks lovely!! Thank you for your excellent service! I will be recommending your company to all my friends and acquaintances who wish to send gourmet fresh fruit gifts to recipients in England. I was so lucky to find your company when I did my internet search!
Hello Kim, My sister ordered a fruit basket from LFB last year and she mentioned how delighted the recipient was and she herself was full of praise for the quality of service provided.
Based on her recommendation, I ordered a basket for a friend, which was delivered today. I knew the basket had been delivered before I received the courtesy confirmation call from LFB, because the recipient had already called me to say what a lovely gift she had received! She was quite overwhelmed! Thank you for providing a great service and wonderful selection - it's a pleasure sending a gift that is so well received. I'll be ordering again for certain!
Many thanks indeed - and yes, the website is very easy to use! All in all, a great service!
Whow, having just moved to Swaffham we discovered "Starlings". We have found staff fantastic, friendly and helpful. Quality of fruit and vegetables (local suppliers) superb and the taste unbelievable. However, three weeks running have been amazed at the extreme high standard of bouquets, floral tributes, window displays. They have been created with care, imagination, and really outstanding. Don't have any doubts as to quality, speak to them regarding your requirements, whether fruit and vegetables, or something extra special involving flowers, we hope you will be impressed as we are.
My Mother lives near Swaffham and I live in America. I used to use one of the international flower delivery services to send flowers for Mother's day and for her birthday. They were usually OK, but one time the flowers were not particularly good and I had paid quite a lot of money, so I thought, "Why don't I just call a florist in Swaffham?" (After all, international phone rates have been quite cheap for several years now.) I have never regretted that decision, and have been using Starling's to deliver flowers for several years now. Kim knows me and she is always very helpful. Best of all, when I speak to my Mother, she always tells me how lovely and fresh the flowers are.
The last two years Kim has included a fruit basket for Mother's day, and my mother told me recently it was the best fruit she has ever had -- every piece was delicious and perfectly ripe. I am grateful that there is such a good florist like Starling's in the Swaffham area and I have no intention of shopping anywhere else. Also, I would rather support a local business than some big anonymous internet company. You never know what you'll get with them, and I prefer to deal with a real live person who knows me.
Starlings have solved my ‘problem present’ list for ever! I have ordered a range of different baskets, which all arrived carefully chosen and beautifully presented. From a large basket of mixed small fruits to use as finger food at a buffet to Christmas baskets for friends and family they have all been fabulous. It is so unusual to be able to discuss the choice of fruit and vegetables for each gift, and knowing that they use local produce when possible makes it special. A wonderful bespoke service!I also pop in every week for fresh local produce, and have never been disappointed.
Dr Carly Anna Hughes
GP and Bariatric Physician Fakenham
Just wanted to say a massive thank you for the fruit basket I ordered on July 15th. Sorry for the delay in sending my thanks.Thought you might like to see the recipient’s reply when she took delivery of the basket.
I have just received a super basket of assorted fruits melon plums mandarins grapes kiwis a super selection I will certainly enjoy them it is so kind of you both feeling much better. Organizing a super fruit salad for lunch will really enjoy the change from a sandwich!
I’m so pleased she has enjoyed your fruit basket. I’ll certainly use the company again
Just to let you know that the basket was well received and everyone thought that the fruit was lovely. Thank you
My Neighbour says the fruit is beautifully presented and is very pleased with the good selection and fresh condition.
I shall certainly be using you again and highly recommend your Quality and Service.
Importantly, I was very pleased to know that total cost included delivery --even across country .
Thank you .
Jean & Rachael
Thank you so much for the beautiful fruit baskets you made as end of school year thank you teacher gifts. The service was friendly, prompt and efficient. It was so lovely to have a personal touch from an online service option. Delivery to the West Midlands was made so simple. I would highly recommend your company
Thank you very much. My friend was thrilled with the basket of fruit.
Just a word to say a very big Thank You to Starlings. I ordered a Fruit basket delivery to a friend in Sporle for his 80th Birthday on 22nd November. The delivery was on the morning of his Birthday and he was absolutely delighted with it. He and his wife were amazed at the quality of everything in the basket, and thoroughly enjoyed eating it. I made the order with Kim, a delightful and friendly lady. Once again, many thanks.
Dear Kim, Thank you once again for a great service - our friend was really delighted with her fruit basket. It was a lovely surprise. We would definitely recommend Starlings.
Thank you, my work colleagues said it was beautiful :)
Good Morning, Excellent news. I have some happy recipients who have already sent me a photo of the lovely basket! Thanks very much for a good service and experience.
Thank you so much for the brilliant service you provided regarding the delivery of the fruit basket we recently ordered. The basket was delivered yesterday, exactly as we requested, and our friend phoned to tell us that the fruit was beautifully presented and looked delicious. The fruit basket was a lovely surprise and most appreciated. We found your website very easy to use, and particularly liked your friendly personal touch, and excellent communication right up until delivery.
The service you provide is second to none, and we would definitely recommend Starlings of Swaffham to anyone. Many thanks!
Eleanor and Robert Watts
Starlings have contributed so very much to my enjoyment at living in Swaffham! I was overjoyed when I discovered this wonderful shop. It is run with the true old fashioned principles of friendly helpful service and a real pride in the service and goods that they provide. So unique in this world of supermarkets! It is a joy to go in there and it is always buzzing with life! This 60 year old business has superb florists and the flowers are unbelievably fresh. They are sourced from Lincolnshire and direct from the growers in Holland. They take pride in offering local produce such as Asparagus, Strawberries and raspberries not to mention fabulous local grown tomatoes, skalds and greens. They also have the pick of luxury foods from abroad such as wonderful dates and apricots as well as superb olive oil and honey to mention a few. They strength is in having the best!
Swaffham is very lucky to have wonderful Starlings florists and greengrocers in its midst!
Yell.com review - 16/06/2015
The luxury fruit basket was made to a specific order-how many shops can deliver this service to an individual’s specification? Certainly not the” Superstores”!!
The customer service was second to none and I highly recommend Starlings.
We are a company in Bedford and I was looking for something for an employee who was off from work following surgery. She is allergic to pollen so flowers were out of the question and chocolates would be too difficult to swallow. On searching the Internet I found Luxury Fruit Baskets. On looking around the website I was very impressed by the choices of baskets of fruit, in fact I couldn’t make my mind up and some fruits had to be avoided. I rang and spoke to Kim Starling and she was so so helpful. I explained our dilemma and she had some great ideas for which fruits would be tempt our colleague and would be easy to eat and digest. Kim even put in some instructions on a card saying ’how to eat me’.
So we had a bespoke luxury basket made for us and presented in a double walled box with cellophane and a bow and arrived in perfect condition. It looked much nicer than a bog standard bouquet and was within the company budget. On receipt I know it was eaten and enjoyed with lots of ‘oohs, aahs and yummy’ Our thanks go to Kim and her team for going that extra mile to ensure we were able to send a beautiful but edible (healthy) gift to our colleague. We are already recommending Luxury Fruit Baskets to our contacts and families. Good Luck to Kim and the team for the future.
My sister was thrilled with her lovely fruit basket, excellent quality , beautifully presented.
Norwich - April 2014
I was looking for something special and by a great stroke of luck found ‘Starlings of Swaffham’, as we wanted to send a basket of good quality fruit to our Mum whilst she was in hospital recovering from a major operation. Placed order around 12 noon Thursday 05/06/2014 from Lincolnshire and basket arrived in Manchester via FedEx Friday 06/06/2014 at 09.30!
Inbetween times Kim contacted me personally to suggest soft fruits for easy digestion and to tempt appetite. Believe me, I was impressed, and Mum was too when she saw it. Everything was spot on: beautifully wrapped, lots of choice, and perfectly ripe. In a word, scrumptious! She can’t stop telling us she’s hasn’t enjoyed such delicious fruit in a long time. Thrilled to bits.
Kim, I’m so grateful to you and your team for making this such a great experience, can't thank you enough. And to potential clients, trust me, forget the anonymous ‘big boys’ out there like I did and order through ‘Starlings’, you won’t be disappointed."
Jan & Family
Lincolnshire - June 2014
What does One say about a family business? They are all very dedicated people,always bending over backwards to help there customers. whatever One buys its excellent produce.
Thank you all for all you do.
Mr & Mrs R Popley
Swaffham - March 2014
Since we moved here 15 years ago we have used Starlings for our flowers for every occasion . We have been more than pleased, we have been delighted. It gives me great pleasure to be able to give this establishment a review of excellence.
The staff are friendly, knowledgeable and talented. It’s always a big thank you from me.
My friend in Wisbech was thrilled with her fruit basket, many thanks to Luxury Fruit Baskets.